INFI Q4 2025 Product Updates & Enhancements
As we close out 2025, INFI is excited to share a powerful wave of product advancements that bring greater intelligence, efficiency, and flexibility to our merchants. This quarter’s updates focus on elevating the self-service experience, strengthening integrations, introducing new market capabilities, and giving operators more control and insight than ever before.
Here’s a look at the game-changing features and improvements that have rolled out across the INFI ecosystem this quarter.
A New Standard in Insights: Cross-Sell Performance Reporting
One of the biggest launches this quarter is the Cross-Sell Report, now offering merchants complete transparency into how AI-driven and manual cross-sell rules impact revenue.
With this release, operators can now:
- Measure real revenue and AOV lift from cross-sell performance
- Visualize top-performing item pairings
- Track attachment rates and total orders influenced by cross-sell
- Compare baseline vs. cross-sell-enhanced performance through intuitive graphics
These insights give merchants the clarity and confidence needed to optimize their menu strategies and drive more informed decisions.
Introducing iOS Kiosk v2.0 — Sleek, Flexible, and Square-Powered
Competition for in-store experiences continues to rise, and INFI is meeting that challenge with iOS Kiosk v2.0—a modernized, Apple-based kiosk experience that seamlessly integrates with Square Stand (2nd Gen).
Why Merchants Love It:
- A compact, premium design with a smaller footprint
- Smooth payments using Square Stand without needing the Square Terminal
- Deep INFI functionality including loyalty login, cross-sell, and upsell experiences
- Flexible hardware choices between Android or iOS kiosk ecosystems
This new iOS option empowers businesses to deploy self-service in more creative, space-efficient ways without sacrificing the feature richness INFI is known for.
Expanding North: Square Canada Integration (Beta)
INFI is officially expanding its Square capabilities into the Canadian market with a lightweight, rapid-deployment MVP.
What’s included:
- CAD payment processing
- Zero additional merchant setup
- Compatibility using INFI’s existing U.S. developer infrastructure
- Fast merchant onboarding for Canadian pilots
This strategic MVP lets INFI validate demand and build toward full Canadian expansion—without friction.
Better Menu & Item Management for Multi-Location Merchants
Two powerful enhancements were rolled out to improve clarity and consistency for operators managing large item catalogs:
1. Display POS Location for Imported Items
Merchants can now see the exact POS source location of each imported item—critical for multi-unit brands using shared item names.
SOS2-Product Release – October …
2. Square Default Menu Creation
When Square merchants import items, INFI now automatically generates a default menu if none exists—reducing setup time and preventing duplicates.
These updates streamline configuration and eliminate guesswork, especially for operators managing multiple stores.
Preparing for the Future: Device-Level Kiosk Sales Data
INFI has begun collecting per-device kiosk sales data, building the foundation for future insights into kiosk-level performance—such as comparing which devices convert best or drive the most revenue.
This release is data collection only, but the insights unlocked in the next phase will transform how operators evaluate in-store performance.
Kiosk Experience Enhancements That Make Ordering Faster
To make kiosk ordering smoother and more intuitive, Q4 introduced several UX improvements:
- Automatic menu sorting (available items first, sold-out items last)
- One-tap add-to-cart for items without modifiers
- Clearer option pricing and required selections
- A redesigned, compact cart view that avoids UI overflow
These refinements streamline user flows, reduce customer confusion, and shorten order times—key wins for self-service environments.
V2 Console Improvements for Real-Time Inventory Accuracy
The V2 Console received major upgrades to empower front-of-house teams:
- One-tap item & modifier status controls (Available, Hidden, Sold Out)
- “Available After” timers for automatic restocking
- Clear visibility into items locked by POS systems like Square or Toast
- Instant syncing across V2, Merchant Console, Kiosk, and online ordering
This enhancement keeps menus clean and accurate—even during rushes.
Smarter AI Recommendations With Conversational Cross-Sell
AI-powered cross-sell became even more intelligent this quarter with:
- Short conversational prompts beneath recommended items
- Priority display of merchant-selected cross-sell items
- Animated AI branding for transparency and trust
- Automatic cleanup rules for outdated or irrelevant AI suggestions
- Global or location-level toggles to manage AI usage
The outcome? More engaging suggestions, higher conversion, and less manual setup.
Square Integration Enhancements for Perfect Price Alignment
To eliminate pricing inconsistencies between INFI and Square POS, new updates now ensure:
- Discounts include modifiers (e.g., toppings), aligning totals across platforms
- Merchants can enable or disable Square gift card payments directly from INFI
This minimizes customer confusion at checkout and gives operators more control.
Paytronix Setup Now Faster & More Flexible
INFI now allows CSMs to configure Paytronix Store Codes directly inside the Operations Console—no engineering ticket required.
This speeds up onboarding and reduces dependency on development resources.
And of Course—Dozens of Critical Bug Fixes
Q4 included robust improvements across:
- UI & experience
- Menu & ordering logic
- Cross-sell & analytics
- Payments & integrations
- System stability
These fixes improve reliability, accuracy, and overall performance across the INFI ecosystem.
Looking Ahead
INFI’s Q4 2025 updates reflect our commitment to giving merchants smarter tools, faster workflows, and more powerful insights—with flexibility to scale across devices, markets, and operations.
As we move into 2026, expect even deeper analytics, smarter automation, and more enhancements across kiosks, online ordering, and POS integrations.
If you’d like help enabling any new features, our team is here for you.
