The Modern Order: Why the Best Self-Ordering Systems Focus on Hospitality First

infikiosk2026-01-28T14:51:08-06:00 Restaurant technology used to be a cost-cutting play.  For years, the pitch was simple: replace labor, move faster, and expand. But the leading brands have discovered a different secret. They use technology to elevate hospitality, not hide from it. There's a common myth that kiosks...

Unpopular Opinion: Kiosk + Employee = Better Customer Experience

infikiosk2026-01-09T09:52:42-06:00 For years, the conversation around self-service kiosks has been framed as kiosks versus employees. Either you automate and lose the human touch, or you stay fully staffed and sacrifice speed. But that’s a false choice. The reality? The best front of house customer experience happens when...