Privacy Policy

Effective Date: January 1st, 2026

INFI (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

—

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, business information, and other details you provide through forms or communications.
• Communication Data: Records of your interactions with us, including customer support inquiries and service communications.
• Technical Data: IP address, browser type, device information, and usage data collected through cookies and analytics tools.
• Consent & Preferences: Communication preferences, including SMS opt-in status and consent records.

—

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services
• Respond to inquiries and provide customer support
• Send service-related communications, including onboarding and account updates
• Improve our website, services, and user experience
• Ensure compliance with legal and regulatory requirements

—

3. SMS Communications & Consent

By providing your phone number and opting in through our web forms, you consent to receive SMS (text) messages from INFI related to customer support, onboarding, service updates, and account notifications.

Message frequency varies based on your interactions with our services. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at support@infi.us.

Consent to receive SMS messages is not a condition of purchase or service.

Data Protection Commitment: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

—

4. How We Share Information

We may share your information with trusted third-party service providers that support our business operations, including CRM systems, customer support platforms, analytics tools, and communication providers.

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

We do not sell your personal information.

We do not share mobile phone numbers or SMS opt-in consent data with third parties or affiliates for marketing or promotional purposes.

—

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

—

6. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no system is completely secure, and we cannot guarantee absolute security.

—

7. Your Rights & Choices

You have the right to:

• Access, update, or correct your personal information
• Request deletion of your personal data
• Opt out of communications at any time

To exercise these rights, contact us at support@infi.us.

—

8. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website performance, and improve our services.

You can modify your browser settings to decline cookies if you prefer.

—

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

—

10. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

—

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

—

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@infi.us
Website: https://infi.us