Text Messaging Terms
These Text Messaging Terms govern the SMS (text message) programs operated by INFI USA, Inc. (INFI, we, us, our) and by the restaurants that use INFI's products. They supplement, and do not replace, INFI's General Terms and Conditions and Privacy Policy. By opting in to any program described below, you agree to these terms.
1. The programs covered.
- Restaurant marketing messages. A restaurant that uses INFI may send promotional text messages — limited-time specials, new and seasonal menu items, and loyalty offers redeemable at that restaurant — to guests who have opted in at that restaurant's location. The restaurant is the sender and controls the content; INFI operates the messaging platform on the restaurant's behalf.
- Order and account notifications. Transactional messages such as order-ready notices, text receipts, and verification codes, sent in connection with an order you placed or an account you created.
2. How you opt in. You opt in in person. While placing an order at a restaurant's INFI self-order kiosk, or while creating an account on that restaurant's online ordering page, you may enter your mobile number and tick the box labelled Text me. The box is unticked by default. Consent is given to one restaurant location and is not shared between locations, between restaurants, or with INFI for its own marketing — opting in at one location does not opt you in at any other. Consent to receive marketing text messages is not a condition of any purchase.
3. Message frequency. Marketing messages: up to 4 messages per month per restaurant you have opted in to. Order and account notifications: frequency depends on the orders you place.
4. Message and data rates. Message and data rates may apply, depending on your mobile carrier and plan. INFI and the restaurant do not charge you for these messages.
5. How to stop. Reply STOP to any message to stop receiving messages from that sender. STOPALL, UNSUBSCRIBE, CANCEL, END and QUIT are also accepted. You will receive a single confirmation message, after which no further marketing messages will be sent. To resume, reply START.
6. How to get help. Reply HELP to any message, or email support@infi.us.
7. Carriers. Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and may be affected by your carrier, device or coverage.
8. Your mobile information. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information you provide when opting in is used to deliver the messages described above and is handled in accordance with INFI's Privacy Policy. Opt-out requests are honoured across every message program operated on the sending number.
9. Eligibility. These programs are available to recipients in the United States who are 18 years of age or older, or who have the consent of a parent or legal guardian.
10. Changes. We may update these Text Messaging Terms. The effective date below reflects the most recent revision. Questions about these terms may be sent to support@infi.us.
Questions about these terms? Email support@infi.us.