Every ticket.
Every station.
Every channel.

Yes, because they do opposite jobs. Your POS is the front-of-house tool that takes the order and the payment, while a KDS is the back-of-house screen that replaces paper tickets, routes each item to the station that makes it, and tracks how long every ticket has been up. INFI KITCHEN gives you that back-of-house layer and connects it to every ordering channel, so kiosk, mobile, and online orders all land on the line in one clean, prioritized queue. See how a POS and a KDS work together.

No proprietary hardware is required — INFI KITCHEN runs inside the INFI Order app on any standard Android terminal, so the same device handles the display, smart printing, cash drawer, and change. It works with all three major printer families — Epson, Star, and Zebra — with no hardware lock-in, and can print a single ticket per item or one merged ticket per order, whichever your line prefers. It also auto-sizes labels and DPI for Zebra and can print kitchen tickets bilingually in Chinese alongside English.

Most kitchen errors aren't the cook's fault — they come from handoffs, like re-keying an order into a second screen or shouting it down a loud line. Because INFI KITCHEN receives the order as structured data the instant the guest pays, every modifier and special instruction survives the trip with zero transcription errors, and complex modifiers surface as short, bolded directives like "NO ONIONS" or "ALLERGY: NUTS." Removing that manual step eliminates a leading cause of voids and comps, and the accuracy holds up even at the peak rush, when mistakes are most expensive. Why accuracy jumps when the kiosk and KDS are synced.

Yes. You set routing rules once and INFI KITCHEN splits each order by menu category, so a boba tea fires to the bar while a bulgogi taco fires to the grill at the same moment, then everything reassembles at the expo screen. Because the stations work in parallel instead of down one line — and orders fire in under a second on your local network — food reaches the window faster; one Cuban fast-casual client saw kiosk sales rise 25.2% in their first week after syncing. How station routing speeds up the line.

Yes — when a cook bumps a ticket complete on the display, INFI KITCHEN can send the guest an automated order-ready text or push notification, so your team stays focused on the line instead of shouting order numbers across the lobby. The same two-way sync lets staff 86 an item straight from the kitchen screen and have it disappear from every kiosk within seconds, so a guest won't pay for something you've just run out of.